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FREQUENTLY ASKED QUESTIONS

At this stage no, international delivery is running on time and we work closely with our logistics team to ensure we are always up to date with possible issues or delays.
All of our shipping times are reflective of our average shipping times during Covid19 pandemic.

The World Health organisation has stated that Corona Virus can not be transported/transferred via packages or mail. 

Yes - we ship worldwide.

We offer all customers free Domestic and International Shipping with tracking.

No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.

What are your shipping and processing times?

Your order will be processed and shipped within 1-2 business days.


Standard Shipping Times


We now warehouse in the UK, USA, AUS & HK!

UK: 4-12 Days
USA: 6-14 Days
AUS: 4-12 Days
Other Worldwide: 8-16 Days

These times are reflective of our average shipping times during the Covid-19 pandemic.

If you don't receive your item within the above times please email us and quote your order number.

We're predominantly based in the US, but we now have a warehouse in UK, USA, AUS and HK to provide fast worldwide shipping times.

If you can't apply your discount code on the cart page need not worry!

You will be able to apply your discount code at the check-out page under "order summary".

Easy! Contact us right away and we'll help guide you through the process.

Usually, the courier companies do the customs clearance. We will declare the less product value on the invoice, depending on the product, to avoid the customs fee/VAT/Duty fee for you.

However, If the parcel stuck at customs, It will be buyer's responsibility for customs clearance and pay the required fee. Our price only covers product cost and freight cost.

Feel free to Contact us if you need any further detail and or need any other value shown on the invoice.

Send us an email via this form and we'll get back to you as soon as we can.

PRODUCT SPECIFIC QUESTIONS

While we can not guarantee that a hook might not come loose over time, we have had no reports of any of our bands snapping during use.
Our bands are made from high-quality materials to last thousands of cycles.

As long as they are kept out of extended periods in the sun and stored away, they will last for many years to come! If this is a concern for you, consider our Premium version.

Premium offer high quality material non tear material to protect the latex bands.

The handles are an upgraded foam version.
The dooranchor is made from premium plastics.
The ankle braces are made of a sturdy quality velcro.

Overall it should last you longer.

Yellow: 10lb (4.5kg)
Green: 15lb (6.8kg)
Red: 20lb (9.0kg)
Blue: 25lb (11.3kg)
Black: 30lb (30.6kg)

Combine them all for a total of 100lbs (45kg).
Suitable for someone starting out or an experienced gym-goer.

You can buy extra sets to increase weight combinations.

We apologize as our items are in huge demand right now.

Please subscribe to the newseletter at the bottom of any page and you will be notified as soon as we have items back in stock.

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